Privacy Policy

1. Introduction

Welcome to BlockBooks Accounting Ltd (“we”, “us”, “our”). We value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, disclose, and store your personal information when you use our services, whether via our website, mobile app, or other channels.

2. Data we collect

• Contact information (e.g., name, email address, telephone number)
• Usage data (e.g., IP address, device identifiers, browser type, pages visited)
• Account data (if you register, e.g., username, password)
• Payment or billing information (if applicable)
• Other information you provide directly (e.g., forms, attachments, feedback)

3. Purpose & lawful basis for processing

We process your personal data to:

• Provide, operate, maintain, and improve our services
• Respond to your enquiries and communicate with you
• Comply with legal obligations (e.g., tax, accounting, AML)
• If applicable, send marketing communications (with your consent)

The lawful bases we rely on include your consent, performance of a contract, legitimate interests, and compliance with legal obligations.

4. Sharing and disclosure

We may share personal data with:

• Service providers and subcontractors (e.g., payment processors, analytics, secure storage)
• Legal or regulatory authorities where required by law
• Other third parties only with your explicit consent

Where data is transferred outside the UK or European Economic Area, we ensure appropriate safeguards are in place, such as standard contractual clauses.

5. Data retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Afterwards, we securely delete or anonymise the data.

6. Your rights

Under UK GDPR you have rights including:

• Right of access to your personal data
• Right to have inaccurate data corrected
• Right to have your data erased (in certain circumstances)
• Right to restrict or object to processing
• Right to data portability (where applicable)
• Right to withdraw consent at any time (where we rely on consent)

To exercise these rights, contact [email protected]. You can also lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk.

7. Cookies and tracking

We use cookies and similar technologies to recognise your device, remember preferences, customise content, and improve our services. You can manage preferences via your browser settings or within our cookie banner when available. See our Cookie Policy for more details.

8. Cookie policy

Cookies are small text files stored on your device when you visit a website. They help us:

• Remember your preferences (e.g., language, saved inputs)
• Keep sessions secure while you navigate protected areas
• Understand how the site is used so we can improve it

You can block or delete cookies via your browser, but doing so may impact site functionality. For detailed controls, visit the settings in your browser or operating system. Where legally required, we obtain consent before placing non-essential cookies.

9. Security

We implement appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. Security practices are reviewed regularly and updated where necessary.

10. Children

Our services are not intended for children under 16. If you are under 16, please do not provide us with personal data. If you believe we may hold information about a child, contact us so we can delete it.

11. Changes to this policy

We may update this Privacy Policy periodically. When we do, we update the “Effective as of” date and, where appropriate, notify you via email or in-app messaging. Please review this page regularly.

12. Contact us

BlockBooks Accounting Ltd

167-169 Great Portland Street, London, England, W1W 5PF

[email protected]